Community support covers

• Documented installation and configuration

• Reproducible issues on a supported release

• Changelog and compatibility clarification

• StorePreflight result interpretation without legal, tax or security certification

Community support does not include

• Organization-specific feature development

• Third-party theme or plugin work

• Server, DNS, email delivery or hosting incidents

• Migration, design, integrations or training

• Guaranteed response times or an SLA

Channels

Use the forum for general questions. Send vulnerabilities or sensitive information only to [email protected]. Work requiring access to a customer system begins after written scope, authorization and commercial terms.